Signing a recruitment contract in the presence of the employer and the domestic worker

Responsible recruitment

Responsible recruitment and combating human trafficking

A working relationship that begins with clarity and respect and safeguards the rights of all parties.

A clear commitment at every stage

We work according to clear principles and transparent procedures to ensure a responsible and fair recruitment experience.

Contract before travel

A clear, documented contract before leaving the country of origin.

Selection without misleading

Accurate information about the candidate and the nature of the work.

No unlawful fees

No undisclosed charges or financial conditions.

A safe feedback channel

A confidential channel for receiving feedback and complaints.

Protecting rights throughout the recruitment journey

We accompany the recruitment journey from the very beginning until after arrival, taking care to protect the rights of all parties.

01
Nomination

Selecting qualified candidates according to clear criteria.
02
Interview

Fair and transparent interviews that respect everyone's privacy.
03
Contracting

A specific, clear contract that guarantees rights and obligations.
04
Pre-departure

Completing procedures and preparations, with comprehensive orientation guidance.
05
After arrival

Follow-up and support to ensure a stable and safe experience.

Mutual responsibilities for a balanced working relationship

Clearly defined responsibilities for each party build trust and preserve the stability of the contractual relationship.

Employer responsibilities

Paying wages and entitlements

Monthly, in line with the contract and through the approved method.
Providing housing and care

Suitable housing, food and healthcare.
Respecting rest and the nature of the work

No assignment of dangerous work or work different from what was agreed.
Protecting documents and communication

Not withholding documents, and enabling the worker to stay in contact.

Domestic worker responsibilities

Performing the agreed work

With care and commitment, as set out in the contract.
Following lawful instructions

Unless they breach the contract or put the worker at risk.
Looking after property

And taking care of whatever is under their responsibility.
Respecting privacy

Keeping the family's private matters confidential.

Warning signs you should not ignore

We monitor for any unfair practices and address them seriously to protect all parties.

Withholding documents

Keeping the passport or personal documents.

Threats or violence

Any form of threat, abuse or violence.

Substantially different work

Assigning tasks that differ significantly from what was agreed.

Unjustified deductions

Any financial deductions without a legal basis.

Do you have a concern about your recruitment contract?

Your voice matters to us, and our channels are available with confidentiality and respect.